If your reoccurring payment fails, your service could be terminated. To resolve this, simply update the payment method on the account or click here.
There are many reasons why a payment may have failed. To resolve this, we recommend you try the following:
- Please check to ensure that the credit card you have on file is not expired.
- Ensure there are sufficient funds in your account.
- Call your bank or financial institution to find out what is wrong with your account and the reason for the failure.
- Ensure the billing address on your account is up to date.